How fast is our Delivery?

We keep small volumes of best-selling and smaller pieces in our dispatch centre. These will be marked Express Delivery on our website, and will dispatch from us within 2 - 10 working days..

Shipping Around the World from the UK

Where do we ship to?

Our warehouse is based in the UK, we partner with selected international couriers to transport your goods to the following places:

UK, Channel Islands, Isle of Man, British Forces Post Office.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia. Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain [including Andorra, Gibraltar & Canary Islands], Sweden, Switzerland [including Liechtenstein] and Turkey.

The Rest Of The World:

Antigua, Argentina, Australia, Bahamas, Bahrain, Barbados, Belarus, Brazil, Brunei, Canada, Cape Verde Islands, Cayman Islands, Chile, China, Colombia, Cuba, Egypt, Fallkland Islands, Fiji, Greenland, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Jordan, Kazakhstan, Korea, Kuwait, Latvia, Lebanon, Maldives, Malaysia, Mexico, Morocco, New Zealand, Oman, Pakistan, Peru, Philippines, Saudi Arabia, Seychelles, Singapore, South Africa, Syria, Thailand, Tunisia, Ukraine, United Arab Emirates, Uruguay, USA, Venezuela, Vietnam and Virgin Islands.

We also deliver to many other countries, please contact us at or call +44 (01293) 551615 if your destination country is not shown above.

How much does international shipping cost and how long will my order take to get there?

This depends on where you want your goods to go and the size and weight of the boxes. If you email us we can calculate the best courier service for the size and weight of the delivery, and the associated cost and let you know.

If your items are in stock, most International orders are delivered within 10-15 working days.

However, it is important to note that overseas deliveries are often subject to local import duties and entry taxes at their final destination. The local authority there will normally contact the recipient at this stage if it is relevant. Any local import duties and taxes that may be due are the sole responsibility of the recipient of the goods.

What do I need to know about customs or importing?

Goods exported from the UK will have to be declared to Customs. Goods exported to places with these countries are subject to local regulations. This includes goods bought over the Internet.

 EU Countries















 Czech Republic














 United Kingdom 




It has been known for deliveries to be affected by Customs and Excise delays in the final destination country from time to time. This depends very much on the local legislation, and if you are concerned, it is advisable to contact them for further information. For more detailed advice or further information on tax and duty visit

What if I want to return the goods for a refund

Internationally shipped items must be unused and returned with the original packaging still intact and in a resalable condition within 30 days of receipt of your goods. will refund the price paid for the goods in full once returned, inspected and processed in our UK warehouse, but shipping costs and any other duties or taxes cannot be refunded. Our returns policy does not affect your legal and statutory consumer rights.

When you receive goods that require assembly, prior to installing, it is very important that you check the instructions and any parts list to ensure that you have all the relevant parts and that you can fit the product in strict accordance with the manufacturer’s instructions. We cannot refund products that have been wrongly fitted or be responsible for any consequences of misfitting our products. We strongly recommend that you employ only qualified and experienced joiners and electricians to install our products safely and professionally.